Returns
APA Return Policy Since 1848
Welcome to our returns section! At APA since 1848, we want to ensure that you are completely satisfied with your purchases. Here are the details of our returns policy:
Return Period
You have 14 days from the date of receipt of your order to return items that do not meet your expectations.
Return Shipping Costs
Please note that return shipping costs are the responsibility of the customer. Please make sure you package the items correctly to avoid damage during transit.
Return Procedures
- Please contact our customer service within the 14 day period to begin the returns process.
- You will receive detailed instructions on how to proceed with the return.
- Once the return has been received, our team will check the status of the product.
Reimbursement
- If the returned item is in original condition, we will issue a full refund.
- If the item is damaged or has signs of wear, a partial refund may apply based on the condition of the product.
Contact us
Our customer service team is here to help you with any questions or requests regarding returns. Please feel free to contact us for additional assistance.